Terms & Conditions

You agree to use this website only for lawful purposes. You must not:

• Use the website in a way that violates any law or regulation
• Submit false, misleading, harmful, or unauthorized information
• Attempt to interfere with the security, performance, or functionality of the website
• Copy, scrape, reproduce, or misuse website content without permission
• Upload or transmit viruses, malware, spam, or harmful code
• Use the website to harass, abuse, or harm Kinder Roots, its staff, families, or users

Kinder Roots may restrict or block access to the website if we believe these Terms have been violated.

We make reasonable efforts to keep website information accurate and up to date. However, Kinder Roots does not guarantee that all website content is complete, current, error-free, or suitable for every family's circumstances.

Program details, centre availability, age groups, schedules, tuition, fees, subsidies, policies, staffing, curriculum details, and tour availability may change without notice.

Submitting a tour request, inquiry, application, or form through the website does not guarantee enrollment, placement, availability, pricing, subsidy approval, or acceptance into any Kinder Roots program.

Enrollment may be subject to:

• Space availability
• Age eligibility
• Completed forms and documentation
• Parent or guardian agreements
• Payment of applicable fees or deposits
• Licensing and regulatory requirements
• Childcare suitability, safety, and operational considerations
• Kinder Roots policies and procedures

Kinder Roots reserves the right to accept, decline, waitlist, or prioritize applications in accordance with applicable laws and internal policies.

Any fee, tuition, or subsidy information provided on the website is for general information only and may change. Final fees, payment terms, deposits, refunds, late fees, withdrawal terms, and subsidy arrangements may be governed by separate enrollment agreements, parent handbooks, invoices, or written policies.

Families are responsible for reviewing and understanding all applicable financial obligations before enrollment.

These Terms apply to website use. Actual childcare services may be governed by separate agreements, waivers, consent forms, enrollment documents, parent handbooks, centre policies, health and safety policies, and licensing requirements.

If there is a conflict between these website Terms and a signed childcare or enrollment agreement, the signed agreement will apply to the extent of the conflict.

Parents and legal guardians are responsible for ensuring that all information provided to Kinder Roots is accurate, complete, and up to date, including:

• Contact information
• Emergency contacts
• Authorized pick-up persons
• Medical, allergy, dietary, developmental, or safety information
• Custody, guardianship, or access-related information
• Payment and billing details

Kinder Roots relies on this information to provide safe and appropriate care.

Kinder Roots may take reasonable action in response to health, safety, emergency, behavioural, medical, environmental, or operational concerns. This may include contacting parents or guardians, emergency contacts, healthcare providers, emergency services, licensing authorities, or other appropriate parties.

Families must promptly notify Kinder Roots of any health, safety, allergy, medical, developmental, custody, or family circumstances that may affect a child's care.

All website content, including text, logos, branding, images, graphics, icons, designs, videos, layout, curriculum descriptions, and other materials, is owned by or licensed to Kinder Roots unless otherwise stated.

You may view and use the website for personal, non-commercial family information purposes only. You may not copy, reproduce, modify, distribute, publish, sell, or use any website content for commercial purposes without written permission from Kinder Roots.

Images, videos, and visual content on the website may be used for branding, educational, informational, or illustrative purposes. You may not download, reuse, edit, or redistribute website media without written permission.

Any use of child photos, videos, or family-related media by Kinder Roots will be handled in accordance with applicable consents and privacy obligations.

The website may include links to third-party websites, booking systems, parent portals, app stores, payment providers, or external resources. These links are provided for convenience only.

Kinder Roots does not control and is not responsible for third-party websites, platforms, content, privacy practices, terms, errors, outages, or services. Use of third-party platforms is at your own risk and may be governed by their own terms and privacy policies.

To the fullest extent permitted by law, Kinder Roots, its directors, employees, educators, contractors, service providers, and affiliates will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to:

• Use of or inability to use the website
• Errors, omissions, or inaccuracies in website content
• Third-party websites, platforms, or services
• Unauthorized access to or misuse of information
• Website interruptions, viruses, bugs, or technical issues
• Reliance on information provided on the website

Nothing in these Terms limits liability that cannot be limited under applicable law.

For questions about these Terms, please contact:

Kinder Roots
Email: info@kinderroots.ca
Address: 415-1040 West Georgia St, Vancouver, BC, V6E 4H1
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM PST